Case Management is here to help patients overcome obstacles to receiving the care they need and want. Case managers help coordinate care for improved consistency. They help link patients with local resources to assist with utilities, food insecurity, housing, transportation, and other needs.
Our Case Management Services
- Initial Assessment: Comprehensive evaluation of your health needs.
- Care Planning: Development of an individualized care plan.
- Ongoing Monitoring: Regular follow-ups to assess progress and adjust the care plan as needed.
- Healthcare Services: Assistance with scheduling and coordinating medical appointments.
- Social Services: Connection to community resources such as housing, food assistance, and transportation.
- Mental Health Services: Referral to counseling and support groups.
- Financial Assistance: Help with applying for financial aid and insurance programs.
- Navigating Healthcare Systems: Guidance through the healthcare system to ensure you receive appropriate care.
- Patient Rights: Education on your rights as a patient and support in advocating for those rights.
- Education and Support: Information on managing chronic conditions such as diabetes, hypertension, and asthma.
- Lifestyle Modifications: Support with making healthy lifestyle changes to improve your condition.
Meet Our Team
Job Position: Mental Wellness Care Manager
Job Position: Community Health Worker
Job Position: Medical Case Manager
Billie Jo Blanton
217-403-5433 bblanton@promisehealth.org
Mental Wellness Care Manager
Makayla Unzicker
217-356-1558 Ext. 306 munzicker@promisehealth.org
Community Health Worker
Rachel Arnold
217-403-5424 rarnold@promisehealth.org
Medical Case Manager
Promise Healthcare on WCIA's ciLiving
Case manager Billie Jo Blanton discusses Case Management Services on WCIA's ciLiving